50+ Years of Professional Cleaning
Victoria's Family Owned Carpet Cleaners
More than just clean – healthier air for your family and pets. Professional cleaning that removes allergens, pollutants and contaminants trapped deep in your carpets and upholstery.
Our products are hypoallergenic, non-toxic, and environmentally friendly .
Thorough and Professional, regardless of your textile, we’ve got you covered.
Find answers to our most frequently asked questions about our services.
Expert care for your carpets, rugs, and upholstery — delivering a fresh, healthy home environment.
Coastal Cleaners has been the trusted choice for carpet, rug and upholstery cleaning throughout Victoria and surrounding areas since 1973. As a locally-owned, third-generation family business, the co-owner-operator technician, Andrew, brings 17 years of hands-on experience and IICRC certification to every job, delivering personalized service that goes above and beyond.
Unlike some franchises or larger companies, Coastal Cleaners provides the consistency and accountability of working with the same dedicated technician from start to finish. IICRC certification represents the industry’s highest standard of training in carpet, area rug, and upholstery care, covering advanced techniques for stain removal, fibre protection, and restoration. This combination of certified expertise and single-technician focus ensures professional-grade results with the meticulous attention to detail that only a dedicated owner-operator can provide.
Every appointment is scheduled by our knowledgeable staff, with no hidden fees or surprises. Coastal Cleaners stands confidently behind its work with a complete satisfaction guarantee.
EXCELLENT Based on 104 reviews Posted on Diane TripelsTrustindex verifies that the original source of the review is Google. Thank you so much for a wonderful job on my bedroom carpet! Came back so clean it looked new. A hard working and premium service. Highly recommend in my book.Posted on Jaime PereiraTrustindex verifies that the original source of the review is Google. Such incredible customer service and will absolutely use in the futurePosted on Langford MamaTrustindex verifies that the original source of the review is Google. I spoke on the phone with the loviest lady, Elaine, and she was incredibly helpful. I learned a lot about which type of rugs last, especially with little ones in the home. She sure knows her stuff and was so generous with her time. While I haven't had carpet cleaning done with Coastal Cleaners, because we've decided to invest in a different, longer-lasting rug instead of keeping our current one, I would still very much recommend this local shop after the call I had. I will certainly use their services in the future for our new rug. I can tell that they put a lot of care into the work they do and genuinely want what is best for you and your family. Elaine even mentioned that they pick up and deliver your rug too after it is all clean! Thanks again, Elaine!Posted on Aleksandar MilicTrustindex verifies that the original source of the review is Google. Amazing company, great service, from booking, quoting, and scheduling. Cleaning crew was on time, very efficient and respectfull. They did an amazing job! Office crew was so helpful and accommodating. Amazing service overall. Highly recommendedPosted on toni bramleyTrustindex verifies that the original source of the review is Google. We are totally happy with Coastal Cleaners’ work. Andrew gave a reasonable quote, arrived at the time agreed upon, worked efficiently and quickly. He cleaned some sofas and a banquette with loose cushions plus the cushions for our patio furniture. He let me know that there was one stain that couldn’t be removed no matter what he did, so we were aware of that. Well done!Posted on Montana RanchTrustindex verifies that the original source of the review is Google. Thank you for my move out carpet cleaning. Carpet looks perfect and Andrew was so great to work with. Thank you.Posted on Alexandre JacquesTrustindex verifies that the original source of the review is Google. Best carpet cleaner in town hands down, always great to deal with, amazing service and always affordable. Highly recommendPosted on Leslie D'SaTrustindex verifies that the original source of the review is Google. Happy to support a family run local business. I've used them on my move in, where there was dog urine in the carpets. They had the knowledge and experience to get the rugs cleaned and smells removed. Now ive used their services again, getting my home listing ready! Thank you coastal cleaners.Posted on Estate Services VictoriaTrustindex verifies that the original source of the review is Google. We've used Coastal Cleaners many times in our estate work. They are absolutely excellent in everything they do and 100% reliable. I love that Elaine always answers the phone. It's so easy to arrange a job and deal with any of the particulars around parking and access. The service technician, Andrew, does amazing diligent work. Often we see carpets in very bad shape but nonetheless they need to be cleaned in order to list the house. I especially value that Andrew can get the smell out of a carpet without leaving a haze of artificial scent. Having access to that level of service is something our clients always appreciate.Posted on Flood BudsTrustindex verifies that the original source of the review is Google. Elaine is great to work with - we would recommend Coastal Cleaners for any carpet/upholstery cleaning work you need done!Verified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more





professional cleaning services
We Use Environmentally Certified Products
If you’re looking for carpet cleaning in Greater Victoria, Saanich, Oak Bay, View Royal, Westshore or the Peninsula, choose the environmentally responsible choice – choose Coastal Cleaners. This third-generation, locally-owned business combines 17 years of hands-on expertise with an unwavering commitment to health and sustainability. Most every product used is non-toxic, non-allergenic and environmentally friendly, ensuring safe results for families, pets, and the planet.
Coastal Cleaners uses Green Seal and EcoLogo Certified solutions – products tested against rigorous, science-based environmental standards. This commitment to certified, eco-friendly cleaning delivers powerful results without compromise, providing the thorough clean your home deserves with none of the harsh chemicals found in conventional treatments.
Services include:
This locally-owned, third-generation business has been serving Vancouver Island for over 50 years, building a reputation for quality and reliability that spans decades. With IICRC-certified expertise and a personal commitment to every job, Coastal Cleaners delivers the meticulous attention to detail that only a dedicated owner-operator can provide.
Contact Coastal Cleaners at 250‑598‑4747 to learn more about professional cleaning services or to request a free estimate.
Homeowners want carpet cleaning that is honest, thorough, and handled with respect for their space. The list explains how Coastal Cleaners meets that standard.
Before we start cleaning, we will perform a professional carpet inspection and let you know in advance what we can accomplish for you. In most cases, we’ll be able to get everything looking pristine! If we do come across a stain that’s likely to be permanent, we’ll be sure to notify you.
None of this “I’ll be there between noon and five.” We give an appointment time that is reserved just for you and we will schedule enough time so that there is no need to rush through the job.
Our IICRC Certified Technicians are not just labourers; they are trained in the latest techniques and have to pass exams in order to work for Coastal Cleaners! We are members of the BBB and Ethical Services, committing ourselves to upholding the highest standards in the industry.
Either the owner of the company or a knowledgeable staff member will be answering the phone and answering all of your questions. We’ll help you make an informed decision.
We charge by the square foot on carpet and rug cleaning. There’s no “bait-and-switch” per room pricing, no hidden charges, no fees and no high-pressure sales.
We have a reputation of excellence in Greater Victoria. We want to ensure that we are the company that you trust to care for your home and refer to your friends and neighbours.
Coastal Cleaners offers a complete satisfaction guarantee. If we miss a spot or should a spot reappear, we will promptly return and re-clean it at our own cost. If you are not satisfied with any area, we’ll return and clean that area. If you do not believe that we have given you the most thorough clean possible, we will refund your money.
What We Offer
Where Fabrics, Rugs, and Carpets Feel New Again
Our impeccable carpet cleaning will save you time and money in the long run.
We can help protect your Persian or Oriental rugs using professional rug cleaning techniques.
We have decades of experience cleaning fabric upholstery throughout Victoria.
Boat owners throughout Victoria appreciate our detail-oriented boat interior cleaning.
Coastal Cleaners can help your car’s interior look great again from dash to tailgate.
Our 100% Satisfaction Guarantee
Coastal Cleaners guarantees that our products and services will:
- Be non-toxic
- Be non-reactive and non-sensitizing to skin, lungs and eyes
- Contain readily biodegradable ingredients
- Contain no carcinogens, reproductive toxins or heavy metals
And, if you’re not 100% satisfied with an area that we’ve cleaned, or if a spot comes back, we come back at no charge – guaranteed!